In the spirit of "customer first" and "quality first", our company adheres to the principle of the most reliable product quality, the most preferential price and the most thoughtful service, and strives to achieve the following:
I. Product Quality
1.1 In order to ensure the high quality of products and advanced production technology, raw materials and production equipment are selected with domestic or international quality products, and the manufacturing process keeps pace with the times and continues to improve.
1.2 There are production records and inspection records for the manufacturing and testing of products.
1.3 For product checking, we have professional inspectors to carry out whole-process and all-round inspection of the products. After the products are confirmed to be qualified, they will be packed and shipped to the customer.
2. Product Price
Under the same competitive conditions, our company will sincerely provide customers with the most favorable price for more price advantages on the basis of not reducing product quality and technical performance.
3. Delivery Time
In strict accordance with customer requirements, if customers are in urgent need, our company can specially organize production, work overtime, and strive to meet customers’ needs; If no requirements, the normal production schedule shall not exceed one month.
4. Customer Service
4.1 Service tenet: fast, decisive, accurate, thoughtful and thorough
4.2 Service objectives: service quality wins customer satisfaction
4.3 Service principle: maintain the interests of customers, meet their reasonable requirements, and establish a pleasant long-term cooperative relationship with customers.
4.4 Service efficiency: if customers have any problems or feedback, we will reply immediately and communicate timely, if necessary, we can arrange professional on-site assistance, in order to help customers solve problems efficiently and prevent the same problem.
